FOREWORD, Jon Pyke, Chair WfMC, United Kingdom
INTRODUCTION, Layna Fischer, Executive Director, Workflow Management Coalition, United States
SECTION 1a‚—THE WORLD OF WORKFLOW AND BPM
* BPM IN CONTEXT: NOW AND IN THE FUTURE, Jon Pyke, WfMC Chair, United Kingdom
* PRACTICAL LESSONS IN MANAGING REAL BPM INNOVATION, Fred van Leeuwen, DCE Consultants, Netherlands
* WORKFLOWa‚—THE COMPLIANCE PROJECT ENGINE, Arnaud Bezancon, Advantys, France
* BUSINESS PROCESS MANAGEMENT FOR SIX SIGMA PROJECTS, Dr. Setrag Khoshafian, Pegasystems Inc., USA
* EMPLOYING WORKFLOW TO DRIVE A COMPREHENSIVE AUDIT OF ENTERPRISE IDENTITY MANAGEMENT, Rami Elron, BMC Software, Israel
* USING BPM TO MANAGE RISKS IN FINANCIAL SERVICES FIRMS, Sheila Donohue, CRIF Decision Solutions, Italy
* EXCEPTION–BASED DYNAMIC SERVICE COORDINATION FRAMEWORK FOR WEB SERVICES, Dr. Dongsoo Han, Sungjoon Park, Information and Communications University, Korea
* APPLYING KNOWLEDGE MANAGEMENT TO EXPLOIT THE POTENTIAL OF INFORMATION STORED IN A BUSINESS PROCESS MANAGEMENT SYSTEM (BPMS), Juan J. Moreno, Lithium Software/ Universidad Cataƒ ³lica Uruguay; Luis Joyanes, Universidad Pontificia de Salamanca, Spain
* USE AND DISCARD OF WORKFLOW SYSTEMS, Tadeu Cruz, TRCR Knowledge, Brazil
* A WORKFLOW IMPLEMENTATION SUPPORTING THE COMMERCIAL SHIP DESIGN PROCESS, Ole Christian Astrup and Espen Waƒ ¸ien, DNV Software, Korea
* BRIDGING PAPER AND DIGITAL WORKFLOWS (A CASE STUDY), Steve Rotter, Adobe Systems Inc. USA
* THE POSSIBILITY AND REALITY OF MASSIVELY PARALLEL WORKFLOW IMPLEMENTATIONS (A CASE STUDY), Kevin Erickson, Noridian Administrative Services, LLC. USA, Michael Hurley, Green Square, Inc. USA
* GROWTH IN BUSINESS PROCESS MANAGEMENT SUITES IN GREATER CHINA, Linus K. Chow; Charles Choy Wing–Chiu and Carrine Wong
* THE KEYS TO BPM PROJECT SUCCESS, Derek Miers, Enix Consulting Ltd., United Kingdom
SECTION 2a‚—STANDARDS
* XPDL 2.0: INTEGRATING PROCESS INTERCHANGE AND BPMN, Robert M. Shapiro, Global 360, USA
* PROGRAMMING IN XPDL, Saa‚Å¡a Bojani?, Vladimir Pua‚Å¡kaa‚Å¡, Zoran Milakovi?, Together Teamlaƒ ¶sungen, Austria
* FROM BPMN DIRECTLY TO IMPLEMENTATION–THE GRAPHICAL WAY, Heinz Lienhard and Bruno Baƒ ¼tler, ivyTeam–SORECOGroup, Switzerland
* WORKFLOW MINING: DEFINITIONS, TECHNIQUES, AND FUTURE DIRECTIONS, Clarence A. Ellis, University of Colorado, Boulder, USA; Kwang–Hoon Kim, Kyonggi University, Korea; Aubrey J. Rembert, University of Colorado, Boulder, USA
* BUSINESS INTEGRATION USING STATE BASED ASYNCHRONOUS SERVICES, Alan McNamara, Badja Consulting and Dr. M. Ali Chishti, Defence Housing Authority, Australia
* TOWARD WORKFLOW BLOCK ACTIVITY PATTERNS FOR REUSE IN WORKFLOW DESIGN, Lucinaƒ ©ia Heloisa Thom, Cirano Iochpe; Federal University of Rio Grande do Sul, Brazil; Vinaƒ cius Amaral, Daniel Viero, iProcess, Brazil
* USING PROCESS EXECUTION DATA IN APPLICATION SUPPORT, Udhai Reddy, Infosys Technologies, India
* CONSTRUCTING A WORKFLOW APPLICATION SYSTEM TO CONDUCT CMMI PROCESSES IN SOFTWARE DEVELOPMENT TEAMS, Dr. Yang Chi–Tsai, Flowring, Taiwan
SECTION 3a‚—DIRECTORIES AND APPENDICES
* WfMC Structure and Membership Information
* Appendixa‚—Membership Directory
* Appendix–Officers and Fellows
* Appendixa‚—Author Biographies