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Usability Testing and Research (Part of the Allyn & Bacon Series in Technical Communication)

Carol M. Barnum, Sam Dragga

Longman

October 2001

Paperback, 448 pages

ISBN: 0205315194

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Description

Built on a solid foundation of current research in the field, Carol Barnum‘s Usability Testing and Research provides a comprehensive, up–to–date perspective in this increasingly important area of technical communication.

Adopting a practical approach to the field of usability and the techniques for usability testing, this book lays out the subject from beginning to end: starting with definitions of usability, usability testing, and the way in which usability testing fits into a user–centered design process, then progressing through other methods of gathering data, as well as methods for learning about users, tasks, and environments. Following a chapter on ways to test throughout product design, the second half of the book focuses on planning, conducting, and reporting the results of usability testing. The last chapter discusses the usability testing of web sites.

Features

Features

Based on the most current research in the field, this text reflects the most recent developments and studies on this topic available.

Sidebars throughout the book catch the attention of the readers and highlight key concepts in the text.

A chapter on web testing provides coverage of what is now the hottest area in usability testing.

End of chapter discussions and exercises reinforce student learning.

Frequent examples of planning, conducting, and reporting usability tests present current samples of student and professional projects.

An appendix on teamwork gives pertinent advice in an area neglected by other texts: building and coordinating cross–functional teams for usability testing.

An Instructor‘s Manual provides sample syllabi and suggestions for using the book in different types of courses, including online delivery.

From the back cover:

Built on a solid foundation of current research in the field, Usability Testing and Research provides a comprehensive, up–to–date perspective in this increasingly important area of technical communication. Based on the most current research in the field, this book reflects the most recent developments and studies on this topic available. Sidebars throughout the book catch the attention of the readers and highlight key concepts in the text. A chapter on web testing provides coverage of what is now the hottest area in usability testing. End of chapter discussions and exercises reinforce learning. Frequent examples of planning, conducting, and reporting usability tests present current samples of projects. An appendix on teamwork gives pertinent advice in an area neglected by other texts: building and coordinating cross–functional teams for usability testing. For those interested in usability testing and research.

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