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Business Analysis for Information Technology
Books and Selected Products
Streamlined Process Improvement
McGraw–Hill
September 2011
Hardcover, 432 pages
ISBN: 0071768637
On-Site and On-Line Training Courses for Business Analysts How to Analyze and Improve Business Processes
How to Build Business Process Models
How to Model, Analyze, and Improve Business Processes
The next evolutionary step in process improvement—from one of the field‘s most influential figures
Six Sigma broke new ground in reducing process variation, but it doesn‘t account for improvements in key processes; Lean is effective, but fails to address the need for major improvement in key processes.
Now, former ASQ president H. James Harrington provides the solution you‘ve been waiting for–a method that cuts cost and cycle time by 60% and improves quality by 100%.
Streamlined Process Improvement helps you initiate dramatic improvement in organizational processes quickly and efficiently using Harrington‘s step–by–step process.
About the Author:
H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today‘s business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world‘s Performance Improvement gurus.
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