Small Group and Team Communication (3rd Edition)

Description

Features

• Integrated coverage of diversity (in Chapter 5, “Diversity in Groups,” and throughout the book) helps students understand how diversity can strengthen a group and its ability to perform tasks.

• Chapters on teams (Ch. 8), creativity and problem solving (Ch. 10), group process and presentation techniques (Ch. 11), and productive conflict management (Ch. 12) introduce students to situations, issues, and processes they likely will encounter in the workforce.

• Real–world and practical business examples—taken from current situations in groups, teams, and organizations—fill each chapter and bring the text to life for students and instructors alike.

• A chapter on computer–mediated group communication helps students understand the impact of the digital age on small group and team processes (Ch. 15).

• Chapter–opening vignettes and quotations introduce the chapters in thought–provoking ways to stimulate lively classroom discussion, while application exercises and case studies at the end of each chapter offer opportunities for students to apply the concepts presented.

New To This Edition

• A new chapter organization and inclusion of additional visual materials, including pictures, graphs and summaries, make the content clearer and more engaging to students.

• Includes more coverage of ethics throughout the text.

• An expanded Instructor‘s Manual now includes additional exercises and activities.

Backcover Copy

Praised for its writing style, research base, and range of topics covered, this text develops issues of diversity, ethics, technology, and the organizational use of groups and teams within a systems theory framework.

Clearly organized and logically presented, this text provides the opportunity for outstanding discussions of critical issues. Harris and Sherblom effectively integrate real–world examples, hypothetical situations, social–science theories, and scholarly research into a unified discussion of small group and team communication. Extensive examples, case studies, and exercises engage students and help them to move from theoretical discussions into the application and experience of the concepts presented.

New to This Edition

• A new chapter organization and inclusion of additional visual materials, including pictures, graphs and summaries, make the content clearer and more engaging to students.
• Includes more coverage of ethics throughout the text.
• An expanded Instructor‘s Manual now includes additional exercises and activities.