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These books deal in part with
Process Improvement (BPI)
(Most recent publications appear first)
 
What Do Business Analysts Do? e-Learning, virtual workshops and webinars Virtual Workshops
and e-Coaching
Instructor-led, virtual, and self-paced training for Business Analysts
How to Model Business Processes using Context Diagrams
How to Improve Business Processes using Process Models

 

 Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies (Premier Reference Source)

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 April 2008, Editor : Hanna Oktaba, Editor : Mario Piattini, (394 pages)
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 Business Process Modelling

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 April 2008, Birgit Korherr, (132 pages)
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 Business Process Management, Second Edition: Practical Guidelines to Successful Implementations

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 March 2008, John Jeston, Johan Nelis, (504 pages)
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 Interpreting the CMMI (R): A Process Improvement Approach, Second Edition

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 March 2008, Margaret K. Kulpa, Kent A. Johnson, (424 pages)
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 Knowledge Management for Services, Operations and Manufacturing

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 January 2008, Tom Young, (212 pages)
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 CMMI and Six Sigma: Partners in Process Improvement (Sei Series in Software Engineering)

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 December 2007, Jeannine M. Siviy, M. Lynn Penn, Robert W. Stoddard, (368 pages)
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 Best Practices in Lean Six Sigma Process Improvement

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 December 2007, Richard J. Schonberger, (304 pages)
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 Service-Oriented Architecture: SOA Strategy, Methodology, and Technology

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 December 2007, James P. Lawler, H. Howell-Barber, (288 pages)
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 Analysis and Design of Information Systems

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 November 2007, Arthur M. Langer, (418 pages)
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 Business Process Management with JBoss jBPM

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 July 2007, Matt Cumberlidge, (220 pages)
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 Business Process Improvement Toolbox, Second Edition

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 July 2007, Bjorn Andersen, (312 pages)
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 Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers

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 December 2006, Ralph F. Smith (Author), (240 pages)
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 CMMIŽ Survival Guide: Just Enough Process Improvement

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 October 2006, Suzanne Garcia, Richard Turner, (336 pages)
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 Process Improvement Essentials: CMMI, Six Sigma, and ISO 9001

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 September 2006, James Persse, (350 pages)
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 Systems Analysis & Design Fundamentals: A Business Process Redesign Approach

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 July 2006, Ned Florencio Kock, (336 pages)
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 Business Process Management: Practical Guidelines to Successful Implementations

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 April 2006, John Jeston (Author), Johan Nelis (Author), (464 pages)
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 System Requirements Analysis

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 January 2006, Jeffrey O. Grady, (986 pages)
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 Business Process Management With a Business Rules Approach: Implementing the Service Oriented Architecture

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 October 2005, Tom Debevoise, (280 pages)
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 Agile Systems With Reusable Patterns of Business Knowledge: A Component-Based Approach

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 September 2005, Amit Mitra, Amar Gupta, (416 pages)
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 Business Process Management 3rd International Conference, BPM 2005, Nancy, France, September 5-8, 2005, Proceedings

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 September 2005, Wil M.P. van der Aalst (Editor), Boualem Benatallah (Editor), Fabio Casati (Editor), Francisco Curbera (Editor), (472 pages)
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 Process Mapping, Process Improvement and Process Management

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 August 2005, Dan Madison, (320 pages)
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 Process Improvement and Quality Management in the Retail Industry

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 August 2005, Stephen George, Chris Thomas, Arnold Weimerskirch, (256 pages)
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 Introduction to Sales Process Improvement: Gaining More of The Right Customers at Higher Margins and Lower Costs with Lean and Six Sigma

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 June 2005, Michael J Webb, (182 pages)
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 Business Process Improvement Through E-collaboration: Knowledge Sharing Through The Use Of Virtual Groups

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 May 2005, Ned F. Kock, (283 pages)
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 Getting Started in Six Sigma (Getting Started)

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 November 2004, Michael C. Thomsett, (213 pages)
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 Mobilizing SAP: Business Processes, ROI and Best Practices

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 November 2004, Ravi Kalakota, Paul Kurchina, (320 pages)
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 Enterprise Resource Planning

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 October 2004, Mary Sumner, (208 pages)
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 Business Process Management: A Practical Guide

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 September 2004, Rashid N. Khan, (334 pages)
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 Great Software Debates (Software Engineering "Best Practices")

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 September 2004, Alan M. Davis, (271 pages)
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 Detail Process Charting : Speaking the Language of Process

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 July 2004, Ben B. Graham, (187 pages)
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 Business Process Automation

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 May 2004, August-Wilhelm Scheer (Editor), Ferri Abolhassan (Editor), Wolfram Jost (Editor), Mathias Kirchmer (Editor), August Wilhelm Scheer, (181 pages)
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 The Case for Virtual Business Processes : Reduce Costs, Improve Efficiencies, and Focus on Your Core Business (Network Business)

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 March 2004, Martha Young, Michael Jude, (240 pages)
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 Business Process Modeling, Simulation, and Design

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 March 2004, Manuel Laguna, Johan Marklund, Laguna, (448 pages)
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 Workflow Handbook 2004

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 March 2004, Layna Ficher, (384 pages)
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 On Demand Computing: Technologies and Strategies

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 December 2003, Craig Fellenstein, (352 pages)
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 Workflow Management With Sap Webflow: A Practical Manual

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 December 2003, Andrew N. Fletcher, Markus Brahm, Hergen Pargmann, (257 pages)
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 Six Sigma: Continual Improvement for Business

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 September 2003, William Truscott, (272 pages)
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 Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance

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 September 2003, Kelvin F. Cross, (256 pages)
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 The Executive Guide to Improvement and Change

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 March 2003,  G. Dennis Beecroft, Grace L. Duffy, John W. Moran, Richard F. Kochanek, (272 pages)
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 Information Technology and Business Process Reengineering : New Perspectives and Strategies

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 March 2003, Hui-Liang Tsai, (320 pages)
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 Continuous Improvement

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 February 2003, Wayne Scott Ross, (180 pages)
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 Business Process Management (BPM): The Third Wave

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 December 2002, Howard Smith, Peter Fingar, (311 pages)
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 Process Visualization: An Executive Guide to Business Process Design

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 August 2002, Norman Lofts, (288 pages)
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 Achieve Lasting Process Improvement: Reach Six Sigma Goals without the Pain

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 June 2002, Bennet P. Lientz, Kathryn P. Rea, (352 pages)
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 SAP(R) Process, Analyze and Understand SAP(R) Processes with Knowledge Maps

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 April 2002, Jurgen Rohricht, Thomas Teufel, Peter Willems, Birgit Teufel-Weiss, (304 pages)
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 Performance Management: A Business Process Benchmarking Approach

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 April 2002, Asbjorn Rolstadas, (412 pages)
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 E-business Systems and Architecture for E-procurement and E-sourcing

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 February 2002, Hitech Dimensions Inc., (197 pages)
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 The Six Sigma Basic Training Kit: Implementing Juran's 6-Step Quality Improvement Process And Six Sigma Tools

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 November 2001, The Juran Institute, (300 pages)
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 Soft Systems Methodology: Conceptual Model Building and Its Contribution

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 June 2001, Brian Wilson, (278 pages)
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 Workflow Modeling: Tools for Process Improvement and Application Development

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 February 2001, Alec Sharp, Patrick McDermott, (345 pages)
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 Analysis and Design of Information Systems

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 December 2000, Arthur M. Langer, (281 pages)
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 Redesigning Enterprise Processes for e-Business

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 August 2000, Omar A. El Sawy, (224 pages)
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 Systems Analysis and Design Methods 5e

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 August 2000, Jeffrey L. Whitten, Lonnie D. Bentley, Kevin C. Dittman, (752 pages)
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 Optimize Your Operation : Stories, Tools and Lessons for Using the Principles of Process Management to Improve Your Quality

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 April 2000, James C. Abbott, (297 pages)
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 The Unified Process Elaboration Phase: Best Practices in Implementing the UP

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 April 2000, Scott W. Ambler, Larry Constantine, Roger Smith, (277 pages)
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 IT Services: Costs, Metrics, Benchmarking and Marketing

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 March 2000, Anthony F. Tardugno, Robert E. Matthews, Thomas R. DiPasquale, (208 pages)
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 Business Modeling With UML: Business Patterns at Work

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 January 2000, Magnus Penker, Hans-Erik Eriksson, (416 pages)
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