Conducting a front–end analysis (FEA) will help determine performance or training solutions. This Infoline will show the important link between performing a comprehensive FEA and determining the most effective training or performance solution.
About the Author:
Maren Franklin is a performance consultant at Scottsdale Insurance Company. She has worked in training and development for 14 years, with an emphasis on performance improvement and instructional design. She holds a B.S. in Organizational Communications and a M.Ed. in Instructional Technology from Arizona State University