Metrics and Models in Software Quality Engineering (2nd Edition)

Our society has become increasingly reliant on software in the past decade; businesses have learned that measuring the effectiveness of software projects can impact the bottom line; and quality is no longer an advantage in the software marketplace (it is a necessity). For these reasons, the demand for quality in software engineering has taken center stage in the twenty–first century. In this new edition, Stephen Kan presents a thoroughly updated overview and implementation guide for software engineers faced with the challenge of ensuring quality. The book balances theory, techniques, and real–life examples to provide practical guidelines in the practice of quality. Although there are equations and formulas presented, the book‘s focus remains on helping the reader understand and apply the metrics and models. With this book as a map, readers can navigate through the complex field of quality, and benefit their organization by improving their processes and products.

From the back cover:

Backcover Copy

"This is the single best book on software quality engineering and metrics that I‘ve encountered."
––Capers Jones, from the Foreword

Metrics and Models in Software Quality Engineering, Second Edition, is the definitive book on this essential topic of software development. Comprehensive in scope with extensive industry examples, it shows how to measure software quality and use measurements to improve the software development process. Four major categories of quality metrics and models are addressed: quality management, software reliability and projection, complexity, and customer view. In addition, the book discusses the fundamentals of measurement theory, specific quality metrics and tools, and methods for applying metrics to the software development process.

New chapters bring coverage of critical topics, including:

• In–process metrics for software testing
• Metrics for object–oriented software development
• Availability metrics
• Methods for conducting in–process quality assessments and software project assessments
• Dos and Don‘ts of Software Process Improvement, by Patrick O‘Toole
• Using Function Point Metrics to Measure Software Process Improvement, by Capers Jones

In addition to the excellent balance of theory, techniques, and examples, this book is highly instructive and practical, covering one of the most important topics in software development––quality engineering.

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About the Author:

Author Bios

Stephen H. Kan is Senior Technical Staff Member (STSM) and a technical manager in programming for IBM in Rochester, Minnesota. As process manager of the quality management process in product development for IBM‘s eServer iSeries software development, his responsibilities include quality goal setting, supplier quality requirements, quality plans, in–process metrics, field quality status, and quality and project assessments. Dr. Kan has been a faculty member of the Master of Science in Software Engineering program at the University of Minnesota since 1998. He is certified by the American Society for Quality as a Quality Engineer, a Reliability Engineer, and a Quality Manager, and by the Project Management Institute as a Project Management Professional.

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