Key Business Solutions: Essential problem–solving tools and techniques that every manager needs to know (Financial Times Series)

Readers will discover problem solving tools from some of the top firms in the consulting industry with this concise and practical guide which introduces and explains how to resolve every challenge faced on a day–to–day basis in business €" without a management consultant.

Readers will learn how to:

·                 Overcome any business challenges with robust logic and structure using the €˜problem solving process‘

·                 Learn how to break down problems and make their workload lighter

·                 Deliver the €˜killer‘ recommendations

·                 Discover how to successfully implement change in people and organisations

·                 Find out how to keep themselves, the team, and their stakeholders happy

·                 Learn how to use an effective hypothesis–driven approach to problem solving

Each chapter begins by posing a key business problem and then briefly and clearly introduces the theory behind the tools and techniques needed to address the challenge.

Every dilemma is brought to life with a case study, a €˜best practice example‘ and at least one illustrative table or figure and a summary of the key points to remember when confronting the problem is at the end of each chapter.

Benchmark: Strategy Safari(9780273719588), Published November 2008, Life Sales 3,223 Copies Sold (TCM Nielsen Bookscan)

Market:Pearson is the Management market leader with 21% market share. Management is the largest market in the business sector and was worth £6.5 million in 2010.

The most successful businesses don t avoid problems they solve them.  This practical, insightful and entertaining book guides you through how to do this. An indispensable resource for any manager.‘

Richard Newton, business consultant and bestselling author of The Project Manager

The tools and techniques covered in this book will be of enormous benefit to any manager. I thoroughly recommend it.

Caroline Cake, Director, 2020 Delivery

Key Business Solutionsshows you how to logically and practically solve business problems. Every challenge faced in business from increasing sales and meeting cost reduction targets to formulating strategy and improving team morale can be tackled effectively by using the robust, easy–to–use methodology presented in this book. Discover the unbeatable problem–solving tools used by some of the world s top professional services firms.

This concise, practical guide is a vital reference on 35 of the most powerful tools and techniques commonly used in business, from the BCG growth–share matrix and 2x2 prioritisation grids to issue trees and problem statements. Key Business Solutions brings these procedures to life with detailed descriptions, explanatory case examples and tips on when and how to make the most of these tools in the problem–solving process.

THE CLEAREST GUIDE TO THE TOOLS AND TECHNIQUES THAT CAN SOLVE EVEN YOUR TOUGHEST BUSINESS DILEMMAS

Antonio E. Weiss is a management consultant and writer.   Antonio learnt about solving tough business problems at one of the UK s leading boutique management consultancy firms, 2020 Delivery.  There he has worked across a range of public sector organisations, focussing on issues varying from performance improvement and pathway redesign to efficiency savings and designing and delivering training courses on modelling and problem–solving.  On a pro bono basis in an independent consulting capacity he has also worked on industrial policy in Central Asia.

Antonio also likes to apply his problem–solving skills to a number of different situations outside the business world.  He is a governor of one of the largest community colleges in London and has also written for a number of publications, including the Guardian, on a variety of issues.  In between consulting and his other responsibilities, his next project is to write a history of management consultancy in Britain.  He holds a Bachelor s and a Master s degree in History from the University of Cambridge.