- Categories
- Acceptance Testing
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Business Analysis for Information Technology
Books and Selected Products
Improving Business Processes (Pocket Mentor)
Harvard Business Press
August 2010
Paperback, 112 pages
ISBN: 142212973X
On-Site and On-Line Training Courses for Business Analysts How to Analyze and Improve Business Processes
How to Build Business Process Models
How to Model, Analyze, and Improve Business Processes
In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you‘ll learn key steps for carrying out a business process improvement initiative, including how to:
–Plan a business process improvement initiative
–Analyze and redesign a current process that needs improvement
–Obtain the resources needed to change a process
–Develop a systematic approach for creating and implementing change
About the Author:
About Pocket Mentors
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self–tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you‘re at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
Meet Your Mentor
Mark McDonald, PhD, is a leading researcher and practitioner of business process design and business architecture. He is currently Head of Research for Gartner Executive Programs.
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self–tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you‘re at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
Meet Your Mentor
Mark McDonald, PhD, is a leading researcher and practitioner of business process design and business architecture. He is currently Head of Research for Gartner Executive Programs.
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