Managing IT products is a challenge for many businesses and IT professionals. Recent developments during the past 10 years, such as the U.S. Sarbanes–Oxley Act of 2002, have forced organizations to take a closer look at their IT processes as many if not most business transactions are performed and stored on IT systems. In addition, internal auditors continuously query IT managers and business executives on the process controls governing an organization s IT products, and the organization‘s demands on technology processes to reduce operational costs are translating into higher expectations of IT system reliability and availability. To achieve this kind of high standards, process controls supporting an IT product‘s efficient and effective operations must be at the forefront throughout the product‘s entire life span from inception to product decommission. This book defines the processes that must be in place for IT products from the womb to the tomb (i.e., from the product‘s initiation stage and active service life to its disposal). The book also provides useful information for internal auditors and IT and business professionals who wish to learn more about the processes and product management structure in IT departments.
About the Author:
Ike Ugochuku is a certified internal auditor and IT professional. He has more than 20 years of experience in the IT field, working in the financial services, telecommunications, retail, and pharmaceutical industry sectors. Most of his work has been as a consultant, providing services to engineering and operations group in the IT departments of small and large organizations. Possessing a rare combination of strong technical and writing skills, Ugochuku has written articles about process structure in the IT industry in journals and other publications around the world. When he is not working, Ugochuku spends time with his wife and best friend, Tola, and their three children.