Picture of Capacity Management Best Practice Handbook: Building, Running and Managing Effective Capacity Management SLAs – Ready to Use Supporting Documents Bringing ITIL Theory into Practice

Capacity Management Best Practice Handbook: Building, Running and Managing Effective Capacity Management SLAs – Ready to Use Supporting Documents Bringing ITIL Theory into Practice

Gerard Blokdijk

Emereo Publishing

October 2008

Paperback, 102 pages

ISBN: 1921523891

Business Analyst Training IIBA endorsed
On-Site and On-Line Training Courses for Business Analysts

How to Estimate Early in a Project
How to Manage and Communicate Requirements
How to Plan and Monitor Business Analysis Activities
Professional technical roadmap to IT Service Capacity Management & Service Level Agreements (SLAs) with Policy, Objective, Scope, Business Justification, Goal, Objective, Process Interface, KPI, Communication Plan & other organizational template resources.

 

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