Business Process Modeling (BPM) Books

Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

H. Harrington

Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement

H. Harrington, K. Esseling, Van Nimwegen

Project Change Management

H. J. Harrington, Daryl Conner, Nicholas L. Horney, H. James Harrington, Darryl R. Conner

The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed

Michael L. George, John Maxey, David T. Rowlands, Michael George, David Rowlands, Mark Price

Microsoft ® Office 2007 Business Intelligence: Reporting, Analysis, and Measurement from the Desktop

Doug Harts

Successful Business Intelligence: Secrets to Making BI a Killer App

Cindi Howson

Delivering Business Intelligence with Microsoft SQL Server 2008

Brian Larson

Software & Systems Requirements Engineering: In Practice

Brian Berenbach, Daniel Paulish, Juergen Kazmeier, Arnold Rudorfer

McGraw–Hill‘s PMP Certification Mathematics with CD–ROM

Vidya Subramanian, Ravi Ramachandran

Streamlined Process Improvement

H. Harrington

Oracle E–Business Suite Financials Handbook (Osborne ORACLE Press Series)

David James, Simon Russell, Graham H. Seibert

UML: A Beginner‘s Guide

Jason T. Roff

UML Demystified

Paul Kimmel

Redesigning Enterprise Processes for E–Business w/CD ROM

Omar A. El Sawy

Business Models: A Strategic Management Approach

Allan Afuah

Business Driven Technology with MISource 2007 and Student CD

Stephen Haag, Paige Baltzan, Amy Phillips

UML 2 Certification Guide: Fundamental & Intermediate Exams (The MK/OMG Press)

Bernd Oestereich, Tim Weilkiens

Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)

Business Process Trends, Paul Harmon

Systems Engineering with SysML/UML: Modeling, Analysis, Design (The MK/OMG Press)

Tim Weilkiens

Systems Thinking, Third Edition: Managing Chaos and Complexity: A Platform for Designing Business Architecture

Jamshid Gharajedaghi President and CEO of Interact former director of The Busch Center the research arm of the Systems Sciences Department and Adjunct Professor of Systems Sciences at The Wharton School University of Pennyslvania

OCEB Certification Guide: Business Process Management – Fundamental Level

Tim Weilkiens

Achieve Lasting Process Improvement: Reach Six Sigma Goals without the Pain

Bennet P. Lientz, Kathryn P. Rea

Statistical Process Control and Quality Improvement (5th Edition)

Gerald M. Smith

Business Process Modeling, Simulation and Design

Manuel Laguna, Johan Marklund

WebSphere Business Integration Primer: Process Server, BPEL, SCA, and SOA (The developerWorks Series)

Ashok Iyengar, Vinod Jessani, Michele Chilanti

Requirements Analysis: From Business Views to Architecture

David C. Hay

Object–Oriented Modeling and Design

James R. Rumbaugh, Michael R. Blaha, William Lorensen, Frederick Eddy, William Premerlani

Dynamic SOA and BPM: Best Practices for Business Process Management and SOA Agility

Marc Fiammante

Enterprise Modeling with UML: Designing Successful Software through Business Analysis

Chris Marshall

Case*Method: Function and Process Modelling

Richard Barker, Cliff Longman

Test Process Improvement: A step–by–step guide to structured testing

Tim Koomen, Martin Pol

Writing Effective Use Cases

Alistair Cockburn

Oracle SQL and PL/SQL Handbook: A Guide for Data Administrators, Developers, and Business Analysts

John Adolph Palinski

Requirements by Collaboration: Workshops for Defining Needs

Ellen Gottesdiener

Modeling Business Processes: A Petri Net–Oriented Approach (Cooperative Information Systems series)

Christian Stahl, Wil van van der Aalst

Organizing Business Knowledge: The MIT Process Handbook

Business Information Systems: Analysis, Design and Practice

David Cobham, Graham Curtis

Hybrid Simulation Models of Production Networks

Vassilis S. Kouikoglou, Yannis A. Phillis

Software Fortresses: Modeling Enterprise Architectures

Roger Sessions

CMMI ® SCAMPI Distilled: Appraisals for Process Improvement

Dennis M. Ahern, Jim Armstrong, Aaron Clouse, Jack R. Ferguson, Will Hayes, Kenneth E. Nidiffer

CMMI ® Survival Guide: Just Enough Process Improvement

Suzanne Garcia, Richard Turner

An Introduction to Six Sigma and Process Improvement (with CD–ROM)

James R. Evans, William M. Lindsay

Accounting Information Systems: A Business Process Approach

Frederick Jones, Dasaratha Rama

Supply Chain Optimisation: Product/Process Design, Facility Location and Flow Control (Applied Optimization)

Business Process Engineering: Reference Models for Industrial Enterprises

August Wilhelm Scheer

Information Systems in Organizations: Improving Business Processes

G. Darnton, R. Maddison

European Symposium on Computer Aided Process Engineering – 13, Volume 14: 36th European Symposium of the Working Party on Computer Aided Process Engineering (Computer Aided Chemical Engineering)

Andrzej Kraslawski, Ilkka Turunen

Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers

Ralph F. Smith

Practitioner‘s Guide to Statistics and Lean Six Sigma for Process Improvements

Mikel J. Harry, Prem S. Mann, Ofelia C. De Hodgins, Richard L. Hulbert, Christopher J. Lacke

Business Intelligence For Dummies

Swain Scheps

Web Analytics: An Hour a Day

Avinash Kaushik

Information Quality Applied: Best Practices for Improving Business Information, Processes and Systems

Larry P. English

Service–Oriented Modeling (SOA): Service Analysis, Design, and Architecture

Michael Bell

Best Practices in Lean Six Sigma Process Improvement

Richard J. Schonberger

Modeling for Insight: A Master Class for Business Analysts

Stephen G. Powell, Robert J. Batt

Essentials of Business Processes and Information Systems

Simha R. Magal, Jeffrey Word

Professional Microsoft SQL Server Analysis Services 2008 with MDX (Wrox Programmer to Programmer)

Sivakumar Harinath, Robert Zare, Sethu Meenakshisundaram, Matt Carroll, Denny Guang–Yeu Lee

Integrated Business Processes with ERP Systems

Simha R. Magal, Jeffrey Word

Business Analysis with QuickBooks

Conrad Carlberg

The Excel Analyst‘s Guide to Access

Michael Alexander

Excel Data Analysis: Your visual blueprint for creating and analyzing data, charts and PivotTables

Denise Etheridge

Next Generation Excel: Modeling in Excel for Analysts and MBAs (Wiley Finance)

Isaac Gottlieb

Process Visualization: An Executive Guide to Business Process Design

Norman Lofts

UML in Practice: The Art of Modeling Software Systems Demonstrated through Worked Examples and Solutions

Pascal Roques

Large–Scale Software Architecture: A Practical Guide using UML

Jeff Garland, Richard Anthony

Knight‘s Microsoft Business Intelligence 24–Hour Trainer

Brian Knight, Devin Knight, Adam Jorgensen, Patrick LeBlanc, Mike Davis

The Health Care Data Guide: Learning from Data for Improvement (Jossey–Bass Business & Management)

Lloyd P Provost, Sandra Murray

CBAP / CCBA: Certified Business Analysis Study Guide

Susan Weese, Terri Wagner

Process Mapping: How to Reengineer Your Business Processes

V. Daniel Hunt

Process Improvement for Effective Budgeting and Financial Reporting

Nils H. Rasmussen, Christopher J. Eichorn, Corey S. Barak, Toby Prince

Smart Companies, Smart Tools: Transforming Business Processes into Business Assets

Thomas M. Koulopoulos

Business Modeling With UML: Business Patterns at Work

Magnus Penker, Hans–Erik Eriksson

Business Component Factory : A Comprehensive Overview of Component–Based Development for the Enterprise

Peter Herzum, Oliver Sims

UML 2 Toolkit

Hans–Erik Eriksson, Magnus Penker, Brian Lyons, David Fado

Process Improvement and Quality Management in the Retail Industry

Stephen George, Chris Thomas, Arnold Weimerskirch

The Elements of UML(TM) 2.0 Style

Scott W. Ambler

UML Xtra–Light: How to Specify Your Software Requirements (SIGS: Managing Object Technology)

Barry McGibbon, Milan Kratochvil

Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications

Raymond G. Carey, Robert C. Lloyd

The Basics of Process Mapping

Robert Damelio

Applied Regression Analysis for Business and Economics

Terry E. Dielman

UML 2.0 in a Nutshell (In a Nutshell (O‘Reilly))

Dan Pilone, Neil Pitman

Essential Business Process Modeling

Michael Havey

Learning UML 2.0

Kim Hamilton, Russ Miles

Analyzing Business Data with Excel

Gerald Knight

UML 2.0 Pocket Reference (Pocket Reference (O‘Reilly))

Dan Pilone

Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001

James R. Persse PhD

Business Process Management: Profiting From Process

Roger Burlton

Sams Teach Yourself UML in 24 Hours, Complete Starter Kit (3rd Edition)

Joseph Schmuller

Beyond Reengineering : How the Process–Centered Organization Is Changing Our Work and Our Lives

Michael Hammer

Software Requirements

Karl Wiegers

Microsoft ® Office Excel ® 2007: Data Analysis and Business Modeling (Bpg –– Other)

Wayne L. Winston

Microsoft Excel 2010: Data Analysis and Business Modeling

Wayne L. Winston Ph.D.

Business Intelligence in Microsoft SharePoint 2010

John Campbell, Mariano Teixeira Neto, Norm Warren, Stacia Misner

Microsoft Excel Power User‘s Kit: Microsoft PowerPivot for Excel 2010 & Microsoft Office Excel 2010: Data Analysis and Business Modeling, 3e

Alberto Ferrari, Marco Russo, Wayne L. Winston Ph.D.

Flowcharting for Quality Improvement

Phyllis Sanders Bruce

Real–Time Systems Development

Rob Williams

Business Process Management: Practical Guidelines to Successful Implementations

Johan Nelis, John Jeston

Real Time UML Workshop for Embedded Systems (Embedded Technology)

Bruce Powel Douglass

Business Process Management, Second Edition: Practical Guidelines to Successful Implementations

Johan Nelis, John Jeston

Management by Process: A practical road–map to sustainable Business Process Management

Johan Nelis, John Jeston

UML 2 For Dummies

Michael Jesse Chonoles, James A. Schardt

UML Weekend Crash Course

Thomas A. Pender

Designing Organizations: An Executive Guide to Strategy, Structure, and Process Revised

Jay R. Galbraith

Business Analysis with Microsoft Excel (3rd Edition)

Conrad Carlberg

PowerPivot for the Data Analyst: Microsoft Excel 2010 (MrExcel Library)

Bill Jelen

Business Analysis: Microsoft Excel 2010 (MrExcel Library)

Conrad Carlberg

The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

Susan Page

Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance

Kelvin F. Cross

Business Process Management Systems: Strategy and Implementation

James F. Chang

Accelerating Process Improvement Using Agile Techniques

Deb Jacobs

Enterprise Architecture A to Z: Frameworks, Business Process Modeling, SOA, and Infrastructure Technology

Daniel Minoli

Qualitative Data Analysis with ATLAS.ti

Dr Susanne Friese

SysML for Systems Engineering (Professional Applications of Computing)

J. Holt, S. Perry

Business Process Benchmarking (The Asqc Total Quality Management)

Camp, Robert C. Camp

Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results

Earl Naumann, Steven H. Hoisington

Mapping Work Processes, Second Edition

and Lars E. Onsa¸yen, Bja¸rn Andersen, Bja¸rnar Henriksen, Tom Fagerhaug

Business Process Improvement Toolbox, Second Edition

Andersen, Bjaƒ ¸rn

Process Improvement Using Six Sigma: A DMAIC Guide

Rama Shankar

The Goal: A Process of Ongoing Improvement

Eliyahu M. Goldratt, Jeff Cox

Reengineering the Corporation: A Manifesto for Business Revolution

James Champy, Michael Hammer

Beyond Reengineering: How the Process–Centered Organization Is Changing Our Work and Our Lives

Michael Hammer

The Reengineering Revolution: a handbook

Michael Hammer, Steven A. Stanton

Beyond Reengineering: How the Process–Centered Organization is Changing Our Work and Our Lives

Michael Hammer

Statistical Case Studies for Industrial Process Improvement (ASA–SIAM Series on Statistics and Applied Probability)

The Process: Business Process Modeling using BPMN

Alexander Grosskopf, Gero Decker, Mathias Weske

Business Process Management: A Rigorous Approach

Martyn A. Ould

Beyond Business Process Improvement, On To Business Transformation: A Manager‘s Guide

John C. Jeston, John Jeston

Business Process Management (BPM): The Third Wave

Howard Smith, Peter Fingar

IT Doesn‘t Matter–Business Processes Do: A Critical Analysis of Nicholas Carr‘s I.T. Article in the Harvard Business Review

Howard Smith, Peter Fingar

Human Interactions: The Heart And Soul Of Business Process Management: How People Reallly Work And How They Can Be Helped To Work Better

Keith Harrison–Broninski

The PMP Exam: How to Pass on Your First Try, Fourth Edition

Andy Crowe PMP PgMP

Applied Microsoft Analysis Services 2005: And Microsoft Business Intelligence Platform

Teo Lachev

The Work System Method: Connecting People, Processes, and IT for Business Results

Steven Alter

CAPM Exam Quicklet: Certified Associate in Project Management Practice Exams (The Quicklet Book Series)

Paul Sanghera

Outsourcing 100 Success Secrets – 100 Most Asked Questions: The Missing IT, Business Process, Call Center, HR –Outsourcing to India, China and more Guide

Gerard Blokdijk

A Guide to the Business Analysis Body of Knowledge ® (BABOK ® Guide)

IIBA

Business Intelligence Pocket Guide: A Concise Business Intelligence Strategy For Decision Support and Process Improvement

Mr Colin McGowan

Handbook of Quantitative Supply Chain Analysis: Modeling in the E–Business Era (International Series in Operations Research & Management Science)

Developing Successful Internet Request for Proposals: A Guide Through The Business Process and Technology Maze

Mitch Reed

Process Improvement in Quality Management Systems: A case study analyzing Carnegie Mellon‘s Capability Maturity Model (CMM)

Dr. Walter R. McCollum

Systems Analysis & Design Fundamentals: A Business Process Redesign Approach

Process Improvement and CMMI ® for Systems and Software

Emanuel Baker, Ron S. Kenett

Interpreting the CMMI (R): A Process Improvement Approach, Second Edition

Kent A. Johnson, Margaret K. Kulpa

Building a Project Work Breakdown Structure: Visualizing Objectives, Deliverables, Activities, and Schedules (ESI International Project Management Series)

Dennis P. Miller

The Decision Model: A Business Logic Framework Linking Business and Technology (IT Management)

Barbara von Halle, Larry Goldberg

Improving Business Processes (Pocket Mentor)

Harvard Business School Press

Introduction to Business Architecture

Chris Reynolds

Data Analysis with Microsoft Access 2010: From Simple Queries to Business Intelligence

Larry Rockoff

What Lucy Taught Us: A Management Fable about Improving Your Business One Process at a Time

Walter T. Geer Jr.

PMP Exam Quicklet, Second Edition: Project Management Professional Practice Exams

Paul Sanghera

Design of Enterprise Systems: Theory, Architecture, and Methods

Ronald E. Giachetti

New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement

Timothy D. Martin, Jeffrey T. Bell

UML Software Design with Visual Studio 2010: What you need to know, and no more!

Tony Loton

Software Process Modeling (International Series in Software Engineering)

A Software Process Model Handbook for Incorporating People‘s Capabilities

Alicia Mon, Ana Maria Moreno, Natalia Juristo, Silvia T. Acuna

The Art of Business Process Modeling: The Business Analyst‘s Guide to Process Modeling with UML & BPMN

Martin Schedlbauer

Breaking the Box: The Motivated Manager‘s Guide to Only–Exactly Rapid Process Improvement

Paul E Lewis

Mastering Business Analysis with Crystal Reports 9 (Wordware Applications Library)

Chris Tull

Design Methods for Reactive Systems: Yourdon, Statemate, and the UML (The Morgan Kaufmann Series in Software Engineering and Programming)

R. J. Wieringa

Business Process Change: A Manager‘s Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems)

Paul Harmon

Information Technology and Business Process Reengineering: New Perspectives and Strategies

Hui Liang Tsai

A Practical Guide to Information Systems Process Improvement

Anita Cassidy, Keith Guggenberger

Covert Processes at Work : Managing the Five Hidden Dimensions of Organizational Change

Robert J Marshak

The IBM Data Governance Unified Process: Driving Business Value with IBM Software and Best Practices

Sunil Soares

Global IPv6 Strategies: From Business Analysis to Operational Planning

Patrick Grossetete, Ciprian P. Popoviciu, Fred Wettling

The Case for Virtual Business Processes: Reduce Costs, Improve Efficiencies, and Focus on Your Core Business

Martha Young, Michael Jude

UML Applied: A .NET Perspective

Martin L. Shoemaker

Beginning Object–Oriented Programming with VB 2005: From Novice to Professional (Beginning: From Novice to Professional)

Dan Clark

UML for the IT Business Analyst: A Practical Guide to Object–Oriented Requirements Gathering

Howard Podeswa

Practical Workflow for SAP – Effective Business Processes using SAP‘s WebFlow Engine

Alan Rickayzen, Carsten Brennecke, Jocelyn Dart, Markus Schneider

Business Process Management: The SAP Roadmap

Ann Rosenberg, Charles Maƒ ¸ller, Jim Hagemann Snabe, Mark Scavillo

Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition

Alec Sharp, Patrick McDermott

The Business Analyst‘s Handbook

Howard Podeswa

UML For The IT Business Analyst

Howard Podeswa

Business Models Made Easy

Don Debelak, Entrepreneur Press

GIAC Certified Intrusion Analyst Certification (GCIA) Exam Preparation Course in a Book for Passing the GCIA Exam – The How To Pass on Your First Try Certification Study Guide

Tom Hopkins

Business Process Modeling: High–impact Emerging Technology – What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

Kevin Roebuck

Business Process Management with JBoss jBPM: A Practical Guide for Business Analysts

Matt Cumberlidge

Application Development for IBM WebSphere Process Server 7 and Enterprise Service Bus 7

Salil Ahuja, Swami Chandrasekaran

ARIS Design Platform: Advanced Process Modelling and Administration

Rob Davis

Modelling Enterprise Architectures (Iet Professional Applications of Computing Series)

Jon Holt, Simon Perry

Microsoft Visio 2010 Business Process Diagramming and Validation

David J. Parker

The Business Analyst‘s Guide to Oracle Hyperion Interactive Reporting 11

Edward J. Cody

Analysis and Design of Information Systems

Arthur M. Langer

Requirements Engineering

Elizabeth Hull, Jeremy Dick, Ken Jackson

Business Process Modelling with ARIS: A Practical Guide

Rob Davis

Metrics For Software Conceptual Models

Optimize Your Operation: Stories, Tools and Lessons for Using the Principles of Process Management to Improve Your Quality (The Walkabout Series)

James C. Abbott

Business Models

D Watson

A Pragmatic Guide to Business Process Modelling

John Holt

UML 2.0 in Action: A project–based tutorial: A detailed and practical walk–through showing how to apply UML to real world development projects

Henriette Baumann, Patrick Graessle, Philippe Baumann

A Pragmatic Guide to Business Process Modelling (2nd Ed)

Jon Holt

Business Analysis

Process Mapping, Process Improvement and Process Management

Dan Madison

How Work Gets Done: Business Process Management, Basics and Beyond

Artie Mahal

3–Dimensional Process Simulation

Petri Net Technology for Communication–Based Systems: Advances in Petri Nets (Lecture Notes in Computer Science)

New Introduction to Multiple Time Series Analysis

Helmut Luetkepohl

Business Process Engineering Study Edition: Reference Models for Industrial Enterprises

August Wilhelm Scheer

Aris: Business Process Frameworks

August–Wilhelm Scheer

Perspectives on Business Modelling: Understanding and Changing Organisations

Process Modelling

Analytical and Stochastic Modeling Techniques and Applications: 15th International Conference, ASMTA 2008 Nicosia, Cyprus, June 4–6, 2008 Proceedings ... / Programming and Software Engineering)

Model–Driven Development of Reliable Automotive Services: Second Automotive Software Workshop, ASWSD 2006, San Diego, CA, USA, March 15–17, 2006, ... / Programming and Software Engineering)

Business Process Management Workshops: BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, ... Applications, incl. Internet/Web, and HCI)

Metrics for Process Models: Empirical Foundations of Verification, Error Prediction, and Guidelines for Correctness (Lecture Notes in Business Information Processing)

Jan Mendling

Handbook on Business Process Management 1: Introduction, Methods, and Information Systems (International Handbooks on Information Systems)

Enterprise, Business–Process and Information Systems Modeling: 10th International Workshop, BPMDS 2009, and 14th International Conference, EMMSAD ... Notes in Business Information Processing)

Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture (International Handbooks on Information Systems)

Modern Business Process Automation: YAWL and its Support Environment

Business Process Management: 7th International Conference, BPM 2009, Ulm, Germany, September 8–10, 2009, Proceedings (Lecture Notes in Computer ... Applications, incl. Internet/Web, and HCI)

The Practice of Enterprise Modeling: Second IFIP WG 8.1 Working Conference, PoEM 2009, Stockholm, Sweden, November 18–19, 2009, Proceedings (Lecture Notes in Business Information Processing)

Business Process Automation: ARIS in Practice

Agility by ARIS Business Process Management: Yearbook Business Process Excellence 2006/2007

Process Management: A Guide for the Design of Business Processes

Model–Driven Testing: Using the UML Testing Profile

Clay Williams, Ina Schieferdecker, Jens Grabowski, Paul Baker, Zhen Ru Dai

Business Process Management: Concepts, Languages, Architectures

Mathias Weske

High–Performance Process Improvement

Markus Pastinen

Excel Data Analysis: Modeling and Simulation

Hector Guerrero

Enterprise, Business–Process and Information Systems Modeling: 11th International Workshop, BPMDS 2010, and 15th International Conference, EMMSAD ... Notes in Business Information Processing)

Verification and Validation in Systems Engineering: Assessing UML/SysML Design Models

Andrei Soeanu, Fawzi Hassaa¯ne, Luay Alawneh, Mourad Debbabi, Yosr Jarraya

Process Mining: Discovery, Conformance and Enhancement of Business Processes

Wil M. P. van der Aalst

Software Process Improvement and Capability Determination: 11th International Conference, SPICE 2011, Dublin, Ireland, May 30 – June 1, 2011. ... in Computer and Information Science)

The REMIS Approach to Rationale–based Support for Process Model Evolution (PhD Theses in Experimental Software Engineering)

Alexis Ocampo

A Study of the Process Model for Mobile Base Station Dispute: Solutions for mobile base station dispute, which is investigation on the pros and cons

Tung–Feng Chuang

BPMN 2.0

Thomas Allweyer

TAKE CONTROL OF NETWORK ACTIVITY.: An article from: GUI Program News

Needs and opportunities for using a process–based productivity model as a practical tool in Eucalyptus plantations [An article from: Forest Ecology and Management]

A.C. Almeida, Ambrogi, J.J. Landsberg, P.J. Sands

Inside the model maze: a reliable process for managing model risk is essential in today‘s complex lending environment.: An article from: Mortgage Banking

Bernadette Kogler, Frank Vetrano

The use of UML Activity Diagrams and the [i.sup.*] language in the modeling of the balanced scorecard implantation process.: An article from: Journal of Computer Science & Technology

Mariela Haya, Xavier Franch, Enric Mayol

Microsoft Excel Data Analysis and Business Modeling (Bpg–Other)

Wayne L. Winston

Siebel Business Analyst ( BA ) Handbook

MD AZIZUDDIN AAMER

Gathering and Documenting Detailed Business Requirements

Teresa Bennett

Project Plan Tasks for Business and Quality Analysts

Teresa Bennett