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Business Process Improvement Through E–Collaboration: Knowledge Sharing Through the Use of Virtual Groups

Ned Kock

IGI Global

April 2005

Hardcover, 283 pages

ISBN: 159140357X

Business Process Improvement Through E–Collaboration: Knowledge Sharing Through the Use of Virtual Groups is written around two main theses. The first is that business process improvement, a key element of the most influential management movements since t

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