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Business Process Analysis

Geoffrey Darnton, Moksha Darnton

Intl Thomson Business Pr

June 1997

Hardcover, 311 pages

ISBN: 1861520395

This is a pathbreaking book primarily in its successful attempt to operationalize and provide empirical foundations for procedures for radical change previously developed only intuitively. The book is supported by prominent academics and practitioners in the field, including Jim Short (LBS), Raul Espejo, Dan Teichroew (Michigan), and others. It should become the standard reference for managers and consultants in BPR.

 

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