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These books deal in part with
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How to Capture and Tame Business Requirements
Business Analysis and Requirements Gathering Blitz

 

 Analysis and Design of Information Systems

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 November 2007, Arthur M. Langer, (418 pages)
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 Determining Project Requirements (ESI International Project Mgmt)

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 October 2007, Hans Jonasson, (320 pages)
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 Knowledge Management: Concepts, Methodologies, Tools and Applications (6-volume set) (Premier Reference)

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 August 2007, Editor : Murray E. Jennex, (3420 pages)
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 Business Process Improvement Toolbox, Second Edition

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 July 2007, Bjorn Andersen, (312 pages)
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 Web Engineering

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 January 2006, Emilia Mendes (Editor), Nile Mosley (Editor), (440 pages)
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 Process Mapping, Process Improvement and Process Management

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 August 2005, Dan Madison, (320 pages)
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 Business Process Modeling, Simulation, and Design

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 March 2004, Manuel Laguna, Johan Marklund, Laguna, (448 pages)
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 Performance Management: A Business Process Benchmarking Approach

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 April 2002, Asbjorn Rolstadas, (412 pages)
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 IT Services: Costs, Metrics, Benchmarking and Marketing

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 March 2000, Anthony F. Tardugno, Robert E. Matthews, Thomas R. DiPasquale, (208 pages)
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 Software Assessments, Benchmarks, and Best Practices

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 January 2000, Capers Jones, (688 pages)
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 If Only We Knew What We Know : The Transfer of Internal Knowledge and Best Practice

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 November 1998, Carla S. O'Dell, Nilly Essaides, C. Jackson, Jr. Grayson, (256 pages)
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 Global Cases in Benchmarking : Best Practices from Organizations Around the World

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 March 1998, Robert C. Camp (Editor), (450 pages)
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 Software Runaways

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 September 1997, Robert L. Glass, (224 pages)
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 Best Practices in Information Technology : How Corporations Get the Most Value from Exploiting Their Digital Investments

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 September 1997, James W. Cortada, (320 pages)
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 Knowledge Management

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 June 1996, American Productivity & Quality Center, American Productivity, (124 pages)
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 High Performance Benchmarking: 20 Steps to Success

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 March 1996, H. James Harrington, James S. Harrington (Contributor), ( pages)
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 Benchmarking Workbook : How to Apply Benchmarking - With Examples and Ready Made Forms

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 November 1995, Bengt Karlof, (118 pages)
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 Business Process Benchmarking: Finding and Implementing Best Practices

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 January 1995, Robert C. Camp, (300 pages)
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 The Benchmarking Workbook; Adapting the Best Practices for Performance Improvement

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 February 1994, Gregory H. Watson, (169 pages)
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 Business Process Improvement : The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

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 March 1991, H. James Harrington, (274 pages)
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