2009 BPM and Workflow Handbook: Spotlight on Government

The question, How can governments manage change organizationally and be agile operationally? is answered in this special spotlight on BPM in Government worldwide with specific emphasis on the USA government where agencies, armed forces, states and cities are facing almost insurmountable challenges.
This is a book for business people who just want to understand the how and why of process automation and integration in simple non–jargon terms. It is also for the technical person looking for current insights into where BPM standards are heading, how others are managing implementations and more.
Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.

SPOTLIGHT ON BPM IN GOVERNMENT

* An Open Letter to President Obama: It s Time to Fix Broken Government

* Measuring Readiness for BPM: Insights from Corporate Entrepreneurship and Organizational Change Research

* Streamlining Research and Development Case Files at the Air Force Research Laboratory (AFRL)

* How Converging Methodologies and Technologies Effect Adoption and Success of BPM

* Optimizing the Institution for Corporate Development in Uruguay

* Delivering Case Management with BPM in the Public Sector: Combining Knowledge with Process

* BPM in eGovernment: a Genuine Virtual Counter

* Transforming Health Care through Enterprise Architecture and BPM

* Delivering Strategy through Process: SAPO Case Study

* Managing Change with Re–Usable Assets for Government Agencies

* Streamlining the Congress of the Republic of Peru e–Government

* Processes Systematization of the High Court of Justice (Mexico)

SECTION 2 THE BUSINESS VALUE OF WORKFLOW AND BPM

* Application Provisioning in the Cloud

* Business Transformation Blueprint BPM as Key Enabler

* Financial Crisis Front Line: SNS Bank

* Leveraging Best Practices through a Human Process Management System

* People Relationship Management: Completing the BPM Value Proposition

SECTION 3 BPM IN STANDARDS AND TECHNOLOGY

* Two Strategies for Handling Models: Preserving vs. Transforming

* A Design Methodology for BPMN

* The Auto Optimizer

* Open Source Workflow Management Systems: A Concise Survey

* Extending XPDL with the Temporal Perspective

* BPM SAAS as the Foundation of a Cloud–based Post–IT Enterprise