Are Your Lights On? : How to Figure Out What the Problem Really Is |
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| Donald C. Gause, Gerald M. Weinberg |
| March 1990, Dorset House, Paperback, ISBN 0932633161
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This
powerful little book will make you a more effective problem solver.
Anyone involved in product and systems development will appreciate
this practical illustrated guide, which was first published in 1982
and has since become a cult classic!
With
their characteristic clarity and insight, authors Don Gause and
Jerry Weinberg instruct on ways to improve your thinking power.
Just
follow this four-step process:
- identify
the true problem
- determine
the problem's owner
- locate
the problem's source
- decide
whether or not to solve it
Designed
for anyone in industry or academe, the book conveys a message that
will change the way you view the world. |
Partial Contents
What Is the Problem Really?
Whose Problem Is It?
Where Does It Come From?
Do We Really Want to Solve It?
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| DONALD
C. GAUSE is an internationally known lecturer and consultant.
Currently, he is a professor of Systems Science at SUNY at Binghamton,
where he pursues research interests in the design and development
of complex systems within large organizations. For much of his career,
he has been associated with IBM's research institutes and has served
as a National ACM lecturer.
Internationally respected for his innovative thinking on both human
and technical issues, GERALD M. WEINBERG focuses on ways
to help people improve their productivity. A highly influential
author, lecturer, and consultant, he draws on experiences gained
in all three roles, as well as from a long technical career as a
software developer, researcher, and consultant.
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