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The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation

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Summary Back Cover Author Look Inside Comments
Sandor P. Schuman
February 2005, Jossey-Bass Publishers, Hardcover, 720 pages, ISBN 078797160X

Instructor-led, virtual, and self-paced training for Business Analysts What Do Business Analysts Do?
How to Gather, Analyze, and Define Business System Requirements
How to Capture and Tame Business Requirements
How to Prepare and Facilitate Requirements Workshops
How to Model, Analyze, and Improve Business Processes
How to Model and Analyze Business System Data
How to Manage Small Projects
How to Estimate Early in a Project
How to Develop and Use UML Models for Business Analysis
How to Prepare and Facilitate a Successful JAD Session
Introduction to Preparing and Facilitating JAR/JAD Sessions
How to Facilitate a Successful JAR/JAD Session
How to Plan, Prepare, and Execute User Acceptance Testing
Business Analysis and Requirements Gathering Blitz
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Summary
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Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on:

  • Creating positive ongoing client relationships
  • Building trust and improving communications
  • Facilitating group brainstorming sessions
  • Drawing out the best in people
  • Developing a collaborative environment
  • Designing and facilitating dialogue
  • Managing conflicting agendas
  • Working with multicultural groups
  • Using improvisation
  • Understanding virtual meetings
  • Facilitating team start-up
  • Assessing group decision processes
  • Building expertise in facilitation
  • Reviewing core facilitation competencies
  • Modeling positive professional attitudes
 
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Back Cover
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The IAF Handbook of Group Facilitation includes a distinguished group of contributors:

Kristin J. Arnold

Lynda Lieberman Baker

Nadine Bell

Terry D. Bergdall

Michael Beyerlein

Jeff Bracken

Lori Bradley

Joe Chilberg

Mary Eggers

John Epps

Cameron Fraser

Kathy Free

Izzy Gesell
Dennis S. Gouran

Randy Y. Hirokawa

Christine Hogan
Marsha Hughes-Rease

Dale Hunter

Sylvia James

Sandra Janoff
Jon Jenkins

Sam Kaner

Miki Kashtan

Lisa Kimball

Reinhard Kuchenmuller

Roland Loup

Larry Meeker

Toshihiko Nakui

Fred Niziol

Susan Nurre
Paul B. Paulus

Steven N. Pyser

Maria Begona Rodas-Meeker

John Rohrbaugh

Sandy Schuman

Roger Schwarz
Beverly Seiford

David Sibbet
Trish Silber
Marianne Stifel

David Straus

Glyn Thomas

Stephen Thorpe

James P. Troxel

Patricia Tuecke

David Wayne

Nedra Weinstein

Marvin Weisbord

Michael Wilkinson
Paul T.P. Wong

 
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Author info
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Sandy Schuman is president of Executive Decision Services LLC, a consulting firm in Albany, New York, specializing in strategic decision making, collaborative problem solving, consensus building, public involvement and information management. He is also a research associate at the Center for Policy Research, University at Albany, SUNY. Schuman is the author of numerous articles and book chapters and speaks widely at conferences on facilitation, decision-making and conflict resolution, collaborative systems. He moderates the Electronic Discussion on Group Facilitation, and is the editor of Group Facilitation: A Research and Applications Journal.
 
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